Refund Policy

CEI software is offered on a subscription basis. Our licensing can be somewhat confusing, but we try to keep it as simple as possible. We've attempted to explain below, but we're always happy to answer questions

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Refund Policy:

Canceling your CEI Subscription

If you no longer wish to subscribe to CEI’s software, simply do not renew your subscription. You will have full access to your software until your current subscription period expires.


To ensure that our products are right for you, please take advantage of our trial software. We are serious about your happiness and CEI is proud to offer a 30 day unconditional return policy for initial subscriptions. To obtain a refund, please contact within 30 calendar days of purchasing your license(s). We will then process a refund of the purchase price of the subscription minus shipping costs and payment processing fees.